Payment Policy

Effective Date: January 16, 2025

This Payment Policy outlines the terms and conditions related to payment for products purchased from EliteSkiGear, available at our website: eliteskigear.com. This policy is an integral part of our overall Terms and Conditions and our Sales Policy, and should be read in conjunction with those documents. By placing an order with EliteSkiGear, you agree to adhere to this policy.

1. Accepted Payment Methods

EliteSkiGear accepts a variety of secure payment methods for your convenience. These include:

  • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

  • Debit Cards: We accept debit cards that are linked to major payment networks (Visa and Mastercard).

  • PayPal: You can use your PayPal account to make payments.

  • Other Payment Options: We may offer additional payment methods, such as digital wallets (Google Pay, Apple Pay) or other options from time to time. All available payment methods will be displayed at checkout.

2. Payment Security

We prioritize the security of your payment information. We utilize industry-standard security measures to protect your data during transactions:

  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect your payment information during transmission between your browser and our servers.

  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which ensures that credit card data is handled securely.

  • Third-Party Payment Processors: We use reputable and PCI-compliant third-party payment processors to handle all payment transactions. We do not store your full credit card information on our servers.

  • Tokenization: Our payment processors utilize tokenization technology to replace sensitive data with non-sensitive data tokens, further protecting your financial information.

  • Fraud Prevention: We use various fraud detection and prevention tools to ensure the safety of transactions.

3. Payment Authorization

  • Authorization at Order Placement: By placing an order, you authorize us to charge your selected payment method for the total amount of the order, including product price, shipping costs, and applicable taxes.

  • Pre-Authorization: When you place an order, a pre-authorization may be placed on your account to verify the availability of funds. This pre-authorization is not an actual charge but may appear as a temporary hold on your account.

  • Charge Upon Shipment: Your payment method will be charged when your order is shipped.

  • Currency: All transactions are processed in U.S. Dollars (USD). If your payment method uses a different currency, your bank or payment provider may apply a currency conversion fee.

4. Pricing and Charges

  • Pricing Accuracy: We strive to ensure that the prices displayed on our website are accurate. However, in the event of a pricing error, we reserve the right to cancel the order, even if you have received an order confirmation.

  • Price Changes: Prices of our products are subject to change without prior notice. The price you pay will be the price displayed on the website at the time of your order.

  • Shipping Costs: Shipping costs will be calculated and displayed at checkout. These costs are determined by the destination, shipping method, and the weight and dimensions of the products.

  • Sales Tax: Sales tax will be charged, if applicable, according to state and local laws, and will be calculated at the time of checkout.

  • Other Fees: You are responsible for any additional fees that may be charged by your payment provider, such as currency conversion fees or transaction fees.

  • Order Total: The total amount you will be charged will be clearly displayed at checkout before you finalize your purchase.

5. Payment Issues

  • Payment Failures: If your payment fails, your order will not be processed. You will be notified of the payment failure and may be prompted to use a different payment method.

  • Billing Address: Ensure that your billing address matches the address associated with your payment method. Discrepancies may lead to payment failures.

  • Transaction Limits: Some payment methods may have daily or transaction limits. If you encounter a payment issue, check your payment method’s settings or contact your payment provider for assistance.

  • Payment Verification: We may request additional information to verify your payment, such as proof of identity or card ownership. This is to protect against fraudulent transactions.

6. Refund and Return Payment Process

  • Refunds: Refunds will be issued to the original payment method used at the time of purchase. Please refer to our Refund and Returns Policy for more information about our return process and eligibility.

  • Refund Processing Time: Refund processing times vary depending on your payment provider. It may take several business days for the refund to be credited to your account.

  • Partial Refunds: If a return is not in its original condition or if some accessories are missing, we may issue a partial refund.

  • Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on our part or the product is defective.

7. Recurring Payments

  • Subscription Services: If we offer subscription services, you will be notified of the terms, billing cycle, and any associated fees at the time of purchase. You can manage your subscription in your account settings.

  • Authorization for Recurring Charges: By purchasing a subscription, you authorize us to charge your selected payment method on a recurring basis according to the terms of the subscription.

  • Cancellation of Subscription: You may cancel your subscription at any time, and your access to the service will continue until the end of your current billing cycle.

8. Contact Information

If you have any questions about this Payment Policy, please contact us:

EliteSkiGear
4527 Buena Vista Avenue
Oregon, United States
Phone: 541-610-0478
Email: info@eliteskigear.com
Website: eliteskigear.com

9. Policy Updates

EliteSkiGear reserves the right to update this Payment Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to check this policy periodically for updates. By continuing to use our services after any changes have been made, you agree to accept the updated policy.